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Cutera Xeo Repair Evaluation & Diagnosis allstatesmedical

SKU: us_4469802106957 Category: Cosmetic Laser Repair Tags: Candela, Cosmetic Laser, Cosmetic Laser Repair, Cutera, gentlelase, Gentlemax Pro, gentleyag, hair removal laser, Repair & Service

Description
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Why choose us for your Cosmetic Laser Repair Evaluation or IPL Equipment Repairs?

Service through the manufacturer is very expensive and time consuming. We have the ideal solution to save your practice tons of money – Free In-House Repair Evaluation or On-site evaluations on all Cosmetic Lasers and IPL Equipment by our expert technicians.

No hidden fees, no surprises. Prior to completing any repairs, we provide a full system repair diagnosis quote. Once approval is received, we begin the repair. Our prices are guaranteed to be a fraction of the Manufacturers. If your system is down, we understand your urgency. Call us 24/7 for Emergency Service 305-447-2526.

Did you know it is recommended to perform a Preventative Maintenance every 6-12 months?

This will prolong the life of your unit and minimize your repair expenses. Our solutions will save your practice save tons of money whether in repair or minimized downtime. In addition, we are pleased to offer Yearly Service Contracts, General and Preventative Maintenance.

We repair & service the following brands:

Alma
Candela
Coherent
Cutera
Cynosure
Lumenis
Palomar
Sciton
Syneron
Zimmer

All States MED offers the following services:

Preventative Maintenance (PM)
Emergency Service Calls
Repair Error Codes
Parts (Laser Heads, Windows, Distance Gauges, Power Supplies, Flash lamps, Electronics)
Selling and Buying Pre-owned Cosmetic Laser Equipment
Pump Chamber Rebuild
Power Supply Rebuild
Laser & IPL Hand Piece Repairs
Laser & IPL Flash lamps
Laser & Light Systems Calibration

All States MED guarantees excellent prices and outstanding customer service. Give us a call today 305-447-2526.

CUTERA XEO ERROR CODES:

*FAULT*	*ERROR CODE*	WHAT IT MEANS
HVPS HVPS	201 202	BOOST FAULT, POWER SUPPLY B+ AND B+/2 ARE MORE THAN 20 V APART
HVPS	211	THE BLEED_FAULT_Q IS SET
HVPS	213	IGBT_FAULT_Q IS SET
SAFETY	214	CROWBAR_FB_Q IS SET
HVPS	215	DC_FAULT_Q IS SET
HVPS TEMPERATURE	217 221	UNEXPECTED POWER SETP2 IS ACTIVE, WATER TEMP >65 DEGREES C
TEMPERATURE	224	TIPTEMP IS GREATER THAN 20 (LASER) OR 30 (FLASH) DEGREES C IN READY OR EXPOSURE
SPOTSIZE	225	SPOTSIZE CHANGED DURING EXPOSURE
PARK SENSORS	226	SELECTED HP WAS PARKED DURING EXPOSURE
TEMP SENSOR	229	WIRES TO TEMP SENSOR ARE CONNECTED OPPOSITE.
ENERGY FLUENCE	230	MAIN DETECTOR ACCUMULATED ENERGY IS LESS THAN 50% OF THE REQUESTED ENERGY
ENERGY	231	MAIN DETECTOR ACCUMULATED ENERGY IS MORE THAN 150% OF THE REQUESTED ENERGY
ENERGY	232	ERROR LAMP OVER ENERGY
ENERGY	235	FLASH HP EFFICIENCY IS LOW – REPLACE HP SOON
ENERGY	237	FIREPULSE FAULT – NOT ALL MICROPULSES WERE DELIVERED OR THE FOOTSW WAS RELEASED DURING TITAN EXP
REFERENCE VOLTAGE	240	REFERENCE VOLTAGE IS LESS THAN 80% OR GREATER THAN 120% OF EXPECTED (10V)
REFERENCE VOLTAGE	241	REFERENCE VOLTAGE IS LESS THAN 80% OR GREATER THAN 120% OF EXPECTED (VCC)
REFERENCE VOLTAGE	242	REFERENCE VOLTAGE IS LESS THAN 80% OR GREATER THAN 120% OF EXPECTED (5 V)
LAMP	243	AFTER THE LASER LAMP IS LIT, THE LAMP VOLTAGE GOES OUT OF RANGE
REFERENCE VOLTAGE	244	REFERENCE VOLTAGE IS LESS THAN 80% OR GREATER THAN 120% OF EXPECTED (15 V)
LAMP	246	FLASH HP LAMP FAILED TO START
LAMP	248	THE FLASH LAMP CURRENT SENSOR REPORTS NO CURRENT
LAMP	249	LASER LAMP FAILED TO START
TRIGGER SWITCH	250	TRIGGER SWITCH (HAND BUTTON OR FOOTSWITCH) IS MALFUNCTIONING
SHUTTER	251	SHUTTER WON’T OPEN
SHUTTER	252	SHUTTER WON’T CLOSE
COMMUNICATION	270	NO RESPONSE FROM DISPLAY BOARD IN 400 MS
SHOTS EXPIRED	288	SHOTS EXPIRED, MUST RESET CHIP.
FOOTSWITCH USE	289	THE FOOTSWITCH WAS RELEASED DURING A TITAN PULSE
CAPACITY	293	1000 SHOTS LEFT IN HP
CAPACITY	294	2000 SHOTS LEFT IN HP
LAMP	301	HVPS WON’T BOOST – CHECK FUSE
HVPS	303	TITAN HPP MODE FAULT
LAMP	310	HVPS FAULT
HVPS	312	BOOST_OVP_Q IS SET
HVPS	316	I_LMP_FAULT_Q IS SET
HVPS	317	INADVERT_EXP_Q IS SET
HVPS	318	MODE_FAULT_Q IS SET
SHUTTER	319	SHUTTER_FAULT_Q IS SET
WATER FLOW	322	PRESSURE SWITCH IS NOT CLOSING WHEN PUMP IS ENGAGED.
TEMPERATURE	323	S/W CANNOT READ TEMPERATURE OF THE LASER HANDPIECE.
TEMPERATURE	327	S/W CANNOT READ TEMPERATURE OF THE FLASH HANDPIECE.
LOW EFFICIENCY	332	HEAD POWER IS LOW.
DETECTOR MISMATCH	333	MAIN DETECTOR SIGNAL MISSING – CHECK CONNECTIONS – W/E367 CHECK FOR DETECTOR LEAKAGE
DETECTOR MISMATCH ENERGY	334 335	LASER MAIN AND SAFETY ENERGY DETECTORS DO NOT AGREE. LIMELIGHT OR PROWAVE EFFICIENCY IS LOW.
ADC FAULT	336	ANALOG TO DIGITAL CONVERTER FAILED
FIREPULSE FAULT	337	THE EXPOSURE WAS ABORTED BEFORE ALL MICROPULSES WERE DELIVERED
SAFETY	338	DETECTOR INTEGRATOR GAIN HARDWARE FAULT – CHECK SWITCHES IN SW2 BLOCK
DETECTOR MISMATCH	339	FLASH HP MAIN AND SAFETY ENERGY DETECTORS DO NOT AGREE.
LAMP	345	THE FLASH LAMP WENT OUT AFTER A PULSE – LAMP MIGHT BE BROKEN
LAMP	347	THE FLASH LAMP CURRENT SENSOR REPORTS CURRENT WHEN THE LASER LAMP IS ON
NVRAM	360	NVRAM CHECKSUM DOESN’T MATCH OR NVRAM VERSION NUMBER DOESN’T MATCH
CALIBRATION	361	DURING THE TEST FIRE, THE SYSTEM DID NOT MEET MINIMUM EFFICIENCY LIMIT.
CALIBRATION	362	ANY ERROR OCCURRED DURING POST LIGHT REG CONTROLLED TEST FIRE
PROM	363	PROM CHECKSUM DOESN’T MATCH
SAFETY	364	POST FIRED THE CROWBAR AND THE CROWBAR_FB_Q IS NOT SET AFTER 20 MS
SAFETY	365	TIPPIC FAILED ITS POST – MOST LIKELY LEAKAGE CURRENT IN THE TIP THERMISTOR
NVRAM	366	THE SERVICE MODE CALIBRATION WAS NOT COMPLETED
SAFETY	367	POST SAFETY CIRCUIT TEST FAILED
NVRAM	368	THE TOUCH SCREEN CALIBRATION WAS NOT COMPLETED
CALIBRATION	369	POST TEST FIRE DID NOT FINISH IN 20 MS
COMMUNICATION	371	HANDPIECE COMMUNICATION PROTOCOL FAILURE
CALIBRATION	372	MODEL NOT PROGRAMMED TO EITHER XEO OR GENESIS PLUS
COMMUNICATION	380	COMMUNICATION TIMEOUT TALKING TO THE FLASH HP
CALIBRATION	381	DATA IN THE FLASH HP IS UNRECOGNIZED
CALIBRATION	382	FLASH HP TYPE IS UNKNOWN
COMMUNICATION	383	FLASH HP SHOT COUNT INFO HAS A CORRUPTED DIGITAL SIGNATURE – RESAVE SHOT DATA USING SERVICETOOL
COMMUNICATION	384	COMMUNICATION FAILURE TALKING TO THE FLASH HP
COMMUNICATION	385	FLASH HP IBUTTON DATA CRC FAILS
CALIBRATION	386	XEO HP IS NOT AUTHORIZED ON THIS MACHINE – CHECK ENABLED HPS WITH MODELMAKER
CALIBRATION	387	XEO HP IS NOT CALIBRATED
SOFTWARE	390	ASSERTION FAILURE – SOFTWARE LOGIC PROBLEM
RELAY	391	XEO HP RELAY FAULT
SOFTWARE	392	SOFTWARE VERSION MIS-MATCH … CHECK THE DISPLAY FLASH / U5 VERSIONS FOR CORRECTNESS

ADDITIONAL ERROR CODES:

400 NNY RESERVOIR VACUUM FAULT

401 YNY WATER PUMP OFF

501 YNY POWER SUPPLY STATE MISMATCH

502 NNY POWER SUPPLY REJECTED COMMAND

550 NYY SCANNER X AXIS FAULT

551 NYY SCANNER Y AXIS FAULT

552 NYY SCANNER SHUTTER FAULT

553 YNY SCANNER ADC TEST FAULT

554 YNY SCANNER POWER ON SELF TEST FAILURE

555 YNY SCANNER HOME NOT SET

600 NNN USER WARNED!!!

700 NNY ENERGY 20 PERCENT HIGH

701 NNY ENERGY 20 PERCENT LOW

999 YYY WRONG INTERNAL DATA

Speedy Delivery and professional packaging

We have a range of shipping options thanks to our long-term partnership with UPS FedEx DHL. Our warehouse staff is highly skilled and will package your items in accordance with our exact and accurate specifications. Your items will undergo a thorough inspection and be properly secured before they are delivered. We ship to hundreds of thousands of customers each day across various countries. The fact that we are dedicated to becoming the largest online retailer in the World is clear. These warehouses are in Europe in the same way as they are in USA.

Note that orders containing more than one item are subject to a processing period that is based to the specific item.

Prior to shipment We will inspect thoroughly the items you have ordered. Currently, most orders are shipped within 48 hours. The delivery time is between 3 and 7 working days.

Returns

The stock market is always changing. It is not managed entirely by us, since we're involved with several entities, including the factory and our storage. The levels of stock can change at any moment. It is possible that you will not receive your order after the order has been made.

Our policy is valid for 30 days. If it's been longer than 30 days since you purchased your item and we're unable to offer you a complete exchange or refund.

To be eligible for a return the item must be unused and in the same state that you received it. It must also be returned in the original packaging.

Cutera Xeo Repair Evaluation & Diagnosis allstatesmedical

FAULT

ERROR CODE

WHAT IT MEANS

HVPS

HVPS

201

202

BOOST FAULT, POWER SUPPLY

B+ AND B+/2 ARE MORE THAN 20 V APART

HVPS

211

THE BLEED_FAULT_Q IS SET

HVPS

213

IGBT_FAULT_Q IS SET

SAFETY

214

CROWBAR_FB_Q IS SET

HVPS

215

DC_FAULT_Q IS SET

HVPS

TEMPERATURE

217

221

UNEXPECTED POWER

SETP2 IS ACTIVE, WATER TEMP >65 DEGREES C

TEMPERATURE

224

TIPTEMP IS GREATER THAN 20 (LASER) OR 30 (FLASH) DEGREES C IN READY OR EXPOSURE

SPOTSIZE

225

SPOTSIZE CHANGED DURING EXPOSURE

PARK SENSORS

226

SELECTED HP WAS PARKED DURING EXPOSURE

TEMP SENSOR

229

WIRES TO TEMP SENSOR ARE CONNECTED OPPOSITE.

ENERGY FLUENCE

230

MAIN DETECTOR ACCUMULATED ENERGY IS LESS THAN 50% OF THE REQUESTED ENERGY

ENERGY

231

MAIN DETECTOR ACCUMULATED ENERGY IS MORE THAN 150% OF THE REQUESTED ENERGY

ENERGY

232

ERROR LAMP OVER ENERGY

ENERGY

235

FLASH HP EFFICIENCY IS LOW – REPLACE HP SOON

ENERGY

237

FIREPULSE FAULT – NOT ALL MICROPULSES WERE DELIVERED OR THE FOOTSW WAS RELEASED DURING TITAN EXP

REFERENCE VOLTAGE

240

REFERENCE VOLTAGE IS LESS THAN 80% OR GREATER THAN 120% OF EXPECTED (10V)

REFERENCE VOLTAGE

241

REFERENCE VOLTAGE IS LESS THAN 80% OR GREATER THAN 120% OF EXPECTED (VCC)

REFERENCE VOLTAGE

242

REFERENCE VOLTAGE IS LESS THAN 80% OR GREATER THAN 120% OF EXPECTED (5 V)

LAMP

243

AFTER THE LASER LAMP IS LIT, THE LAMP VOLTAGE GOES OUT OF RANGE

REFERENCE VOLTAGE

244

REFERENCE VOLTAGE IS LESS THAN 80% OR GREATER THAN 120% OF EXPECTED (15 V)

LAMP

246

FLASH HP LAMP FAILED TO START

LAMP

248

THE FLASH LAMP CURRENT SENSOR REPORTS NO CURRENT

LAMP

249

LASER LAMP FAILED TO START

TRIGGER SWITCH